Cattery Terms and Conditions – Bendigo
Our fees for our premium service are based on a calendar day basis. Your choice of morning or afternoon check-in and check-out does not affect the fee as you pay for the day of arrival, day of departure and every day in between. Our minimum stay is two calendar days. We offer discounts on stays over 22 days and have different suite options available so please feel free to contact us for an estimate on your cat’s stay with us.
Fees and charges
At Purrs on Pinjarra we are proud to offer affordable rates for your cats stay.
How we charge
Our boarding fees are calculated on a “calendar day” basis. This means that you are charged the daily rate for each day your cat is in our care, irrespective of the time of arrival or departure.
Medications that can simply be added to your cats food are given free of charge, however there will be a fee per application of medication such as injections, ear/eye drops, tablets/capsules that must be administered orally and creams/lotions that need to be applied to skin/body. If your cat does require extra special care, please contact us to discuss their requirements to see if a fee is applicable.
There is an additional fee of $5 per day, per suite for any Public Holiday that may fall during your cat’s stay. We do not charge extra for ‘Peak’ holiday periods.
We offer a 10% discount for stays that are 22 days (3 weeks) and over, 15% discount for stays that are 36 days (5 weeks) and over, and 20% discount for stays that are 84 days (12 weeks) and over. This does not apply to stays that fall between 15th December and 15th January.
Our fees are assessed and increased annually on 1st July.
We only ask for deposits for stays that are 3 weeks and over or if you are unsure of your check-out date. Payment is due and payable in full on your cat’s check-out date.
For stays that are three (3) weeks and over, we ask for a 50% deposit on check-in and the remaining 50% balance to be paid in full on check-out.
We cannot provide a refund or credit for any early returns/ removal of cats prior to pre-arranged collection dates during school holiday periods.
Out of Hours check-in and check-out
There is a fee of $22 per out of hours check-in or check-out.
How to pay
You may pay either via cash or via Direct Bank Transfer. Our bank account details are:
BSB 633 000
Account # 156229130
Your reference will be listed on the invoice emailed to you.
All bookings within the date range of 21st December – 3rd January must meet a minimum of five (5) days board. Your cat may stay for less than 5 days but the minimum charge will be for 5 days.
There is a “Booking and Administration” fee of $50 payable on booking, and is deducted from the total amount owing. The remaining balance is due by 15th November and should you need to cancel your cat’s holiday with us prior to 15th November, you will receive a full refund of any money paid. For cancellations after 15th November, we are happy to offer you a credit to be used towards a future booking, less the $50 “Booking and Administration” fee. Should you cancel two weeks (or less) before your cats check-in date, not arrive for your booking, or check-out early, we cannot offer you a refund or credit. We require payment in full immediately on reservation for any Christmas/New Year bookings that are made after 15th November.
**** 2020 “Covid” Christmas – please note that due to the current Covid climate we are assessing our Terms and Conditions and will provide you with any updates with any changes should a lockdown be put in place closer to that time. We want to make things as fair as possible for everyone!
Make a reservation
Simply complete the fields below and Purrs On Pinjarra will be in contact with you to confirm your booking.
You are most welcome to arrange a time to visit the cattery for a tour of the premises and its facilities.